Returns & Exchanges
At Ledisa, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Ledisa account, navigate to your order history, and select the items you wish to return to receive a return authorization.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided in your confirmation email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Drop your package at any authorized courier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.